Agency Relationships
Being your broker is not just a job to us. We take our relationship with you very seriously. Our duties to you are outlined in what’s known as the “Oregon Real Estate Initial Agency Disclosure Pamphlet.” You can read the pamphlet below. An “agency relationship” creates a legally binding relationship between us, the broker, and you, our client, during the buying and/or selling process. Transparency is key and agreeing on terms at the beginning of our relationship creates trust and understanding of expectations. Our brokers are held to the upmost standard and always perform with honesty and integrity. Every broker on our team is a licensed and certified REALTOR(R), meaning that they have all been trained in and adhere to the principles laid out in the National Association of Realtors and Standards of Practice, and remain obligated by the duties imposed by the Code of Ethics.
As part of the legal obligations of Oregon Real Estate, Brokers and Principal Brokers are required to provide you with the Oregon Real Estate Initial Agency Disclosure Pamphlet when they first contact you, unless believed to have already received a copy. This pamphlet is for informational purposes only and describes the legal obligations of Oregon Real Estate licensees to consumers, but does not imply intent to create such relationship.
OREGON REAL ESTATE INITIAL AGENCY DISCLOSURE PAMPHLET OAR 863-015-0215 (6)
This pamphlet describes the legal obligations of real estate agents in Oregon. Real estate agents and Principal Brokers are required to provide this information to you when they first meet you. This pamphlet is informational only. Neither the pamphlet nor its delivery to you may be interpreted as evidence of intent to create an agency relationship between you and an agent or Principal Broker.
Real Estate Agency Relationships
An “agency” relationship is a voluntary legal relationship in which a licensed real estate agent or Principal Broker agrees to act on behalf of a buyer or a seller (the “client”) in a real estate transaction. Oregon law provides for three types of agency relationships between real estate agents and their clients:
Seller’s Agent – Represents the seller only;
Buyer’s Agent – Represents the buyer only;
Disclosed Limited Agent – Represents both the buyer and seller, or multiple buyers who want to purchase the same property. This can be done only with the written permission of all clients.
The actual agency relationships between the seller, buyer and their agents in a real estate transaction must be acknowledged at the time an offer to purchase is made. Please read this pamphlet carefully before entering into an agency relationship with a real estate agent.
Definition of “Confidential Information”
Generally, agents must maintain confidential information about their clients. “Confidential information” is information communicated to
the agent or the agent’s Principal Broker by the buyer or seller of one to four residential units regarding the real property transaction,
including but not limited to price, terms, financial qualifications, or motivation to buy or sell. “Confidential information” does not mean
information that:
a. The buyer instructs the agent or the agent’s Principal Broker to disclose about the buyer to the seller, or the seller instructs
the agent or the agent’s Principal Broker to disclose about the seller to the buyer; and
b. The agent or the agent’s Principal Broker knows or should know failure to disclose would constitute fraudulent
representation.
Duties and Responsibilities of Seller’s Agent
Under a written listing agreement to sell property, an agent represents only the seller unless the seller agrees in writing to allow
the agent to also represent the buyer. An agent who represents only the seller owes the following affirmative duties to the
seller, the other parties and the other parties’ agents involved in a real estate transaction:
1. To deal honestly and in good faith;
2. To present all written offers, notices and other communications to and from the parties in a timely manner without regard to
whether the property is subject to a contract for sale or the buyer is already a party to a contract to purchase; and
3. To disclose material facts known by the agent and not apparent or readily ascertainable to a party;
A Seller’s Agent owes the seller the following affirmative duties;
1. To exercise reasonable care and diligence;
2. To account in a timely manner for money and property received from or on behalf of the seller;
3. To be loyal to the seller by not taking action that is adverse or detrimental to the seller’s interest in a transaction;
4. To disclose in a timely manner to the seller any conflict of interest, existing or contemplated;
5. To advise the seller to seek expert advice on matters related to the transactions beyond the agent’s expertise;
6. To maintain confidential information from or about the seller except under subpoena or court order, even after termination
of the agency relationship; and
7. Unless agreed otherwise in writing, to make a continuous, good faith effort to find a buyer for the property, except a Seller’s Agent is not required to seek additional offers to purchase the property while the property is subject to a contract for sale.
None of the above affirmative duties of an agent may be waived, except #7. The affirmative duty listed in #7 can only be waived
by written agreement between seller and agent.
Under Oregon law, a Seller’s Agent may show properties owned by another seller to a prospective buyer and may list competing
properties for sale without breaching any affirmative duty to the seller.
Unless agreed to in writing, an agent has no duty to investigate matters outside the scope of the agent’s expertise,
including but not limited to investigation of the condition of property, the legal status of the title or the seller’s past conformance with
law.
Duties and Responsibilities of Buyer’s Agent
An agent, other than the Seller’s Agent, may agree to act as the Buyer’s Agent only. The Buyer’s Agent is not representing the seller,
even if the Buyer’s Agent is receiving compensation for services rendered, either in full or in part, from the seller or through the
Seller’s Agent.
An agent who represents only the buyer owes the following affirmative duties to the buyer, the other parties and the other parties’
agents involved in a real estate transaction:
1. To deal honestly and in good faith;
2. To present all written offers, notices and other communications to and from the parties in a timely manner without regard
to whether the property is subject to a contract for sale or the buyer is already a party to a contract to purchase; and
3. To disclose material facts known by the agent and not apparent or readily ascertainable to a party.
A Buyer’s Agent owes the buyer the following affirmative duties:
1. To exercise reasonable care and diligence;
2. To account in a timely manner for money and property received from or on behalf of the buyer;
3. To be loyal to the buyer by not taking action that is adverse or detrimental to the buyer’s interest in a transaction;
4. To disclose in a timely manner to the buyer any conflict of interest, existing or contemplated;
5. To advise the buyer to seek expert advice on matters related to the transaction beyond the agent’s expertise;
6. To maintain confidential information from or about the buyer except under subpoena or court order, even after
termination of the agency relationship; and
7. Unless agreed otherwise in writing, to make a continuous, good faith effort to find property for the buyer, except a
buyer’s agent is not required to seek additional properties for the buyer while the buyer is subject to a contract for
purchase.
None of these affirmative duties of an agent may be waived, except #7. The affirmative duty listed in #7 can only be waived by
written agreement between buyer and agent.
Under Oregon law, a Buyer’s Agent may show properties in which the buyer is interested to other prospective buyers without
breaching an affirmative duty to the buyer.
Unless agreed to in writing, an agent has no duty to investigate matters outside the scope of the agent’s expertise,
including but not limited to investigation of the condition of property, the legal status of the title or the seller’s past conformance
with law.
Duties and Responsibilities of an Agent Who Represents More than One Client in a Transaction
One agent may represent both the seller and the buyer in the same transaction, or multiple buyers who want to purchase the
same property, only under a written “Disclosed Limited Agency Agreement” signed by the seller and buyer(s).
Disclosed Limited Agents have the following duties to their clients:
1. To the seller, the duties listed above for a seller’s agent; and
2. To the buyer, the duties listed above for a buyer’s agent;
3. To both buyer and seller, except with express written permission of the respective person, the duty not to disclose to
the other person:
a. The seller will accept a price lower or terms less favorable than the listing price or terms;
b. The buyer will pay a price greater or terms more favorable than the offering price or terms; or
c. Confidential information as defined above.
Unless agreed to in writing, an agent has no duty to investigate matters outside the scope of the agent’s expertise.
When different agents associated with the same Principal Broker (a real estate agent who supervises other agents) establish agency
relationships with different parties to the same transaction, only the Principal Broker will act as a Disclosed Limited Agent for both
buyer and seller. If applicable, see Disclosed Limited Agency Agreement for identification of Disclosed Limited Agent. The other
agents continue to represent only the party with whom the agents have already established an agency relationship unless all parties
agree otherwise in writing. The Principal Broker and agents representing either seller or buyer shall owe the following duties to the
seller and buyer:
1. To disclose a conflict of interest in writing to all parties;
2. To take no action adverse or detrimental to either party’s interest in the transaction; and
3. To obey the lawful instruction of both parties.
No matter whom they represent, an agent must disclose information the agent knows, or should know, failure to disclose
would constitute fraudulent misrepresentation.
You are encouraged to discuss the above information with the agent delivering this pamphlet to you. If you intend for that
agent, or any other Oregon agent, to represent you as a Seller’s Agent, Buyer’s Agent, or Disclosed Limited Agent, you
should have a specific discussion with the agent about the nature and scope of the agency relationship. Whether you are a
buyer or seller, you cannot make an agent your agent without the agent’s knowledge and consent, and an agent cannot
make you their client without your knowledge and consent.
Download the PDF of the Agency Disclosure Pamphlet.
NAR’s Code of Ethics, adopted in 1913, was one of the first codifications of ethical duties adopted by any business group. The Code details how a real estate agent should deal with different parties, including clients, the general public, and fellow real estate agents. As members of the NAR we are bound to this Code and have received specific education on its meaning.
